WORK WITH US

Apply Now - https://forms.gle/fLyKacCWaj4e2MeZ8

Position Title : Salesforce Administrator

Base Location : Delhi- HO
Reporting To : Vice President - Operations

About the Role: This is a full-time on-site position for a Salesforce Administrator in New Delhi. We are looking for a dynamic person to join our corporate operations team. Minimum 2+ years of working with Salesforce.

We are seeking a skilled Salesforce Administrator to manage our new Salesforce system and provide ongoing support to our sales team. The ideal candidate will have a strong understanding of Salesforce functionalities, a knack for problem-solving, and the ability to train users effectively. This role will focus on optimising our Salesforce environment, supporting user inquiries, generating insightful reports and dashboards and regularly exploring ways to improve the current 

Job Description:

• Salesforce Administration & System Management:

  • Oversee the day-to-day administration of the Salesforce platform for a team of 100+ users and manage ongoing support requests and queries of users

  • Manage user accounts, profiles, and permissions to ensure data security and user access.

  • Maintain,  customize and configure Salesforce scopes such as users, roles, profiles, accounts, contacts,Record types, sharing rules, data fields, workflow & validation rules, custom objects, pick lists and page layout customization to support vital business requirements as well as process builder, user permission, security protocol and assignment rules for complex business process improvement

• User Support:

  • Serve as the primary point of contact for sales team inquiries regarding Salesforce.

  • Troubleshoot and resolve user issues promptly and effectively.

  • Support marketing team with regular Lead uploads through Data uploader

• Troubleshooting & Debugging: 

  • Identify blocks, issues and hindrances in the system and resolve the same for smooth functioning of the system

  • Report any technical issues to the backend Salesforce implementation team.

  • Conduct regular quality checks, identify issues and gaps in the existing data

  • Ensured data integrity through the appropriate use of de-duping, loading and exporting tools, for bulk data using Data Loader

• Reports & Dashboards:

  • Generate Reports for Senior Management as per the business requirements

  • Design, generate, develop and update dashboard, reports, reports folders to track pipeline/stages for management visibility, to assist managers to better utilize Salesforce,  to provide real-time insights into sales performance, enabling data-driven decision-making

  • Configure various reports for different user profiles based on organization need

  • Develop processes to continuously monitor data quality and integrity

  • Monitor and analyze sales metrics, ensuring that the team has access to relevant dat

  • Create and highlight the data in reports which is not correctly updated on the Salesforce platform

• User Training: 

  • Performing UAT testing activities and updating its status thereby providing feedback.

  • Develop & Conduct end-user training for nw & existing users on Salesforce best practices and functionalities.

  • Provide ongoing support to ensure the efficient use of Salesforce.

  • Prepare documentation and training / user manuals / guides to facilitate ongoing learning.

• Process Improvement:

  • Collaborate with sales leadership to identify areas for process improvement and implement Salesforce solutions to enhance productivity.

  • Stay up to date with Salesforce updates and best practices to recommend new features or tools.

  • Act as the Salesforce point of contact for the sales & service team as well as for the Salesforce implementation vendor

Desired Experience: 

• 2+ years experience with Salesforce

• Strong experience with Salesforce Administration & knowledge of Salesforce including reports, dashboards, and automation tools.

Qualification: 

• Degree in Computer Science, Information Systems, or related field

• Salesforce Certified Administrator (Salesforce Administrator Certification preferred) or other Salesforce certifications are highly desirable

Additional Skills Required: 

• Good knowledge of various business processes like lead management, opportunities, quotations and sales order management

• Excellent analytical and problem-solving skills along with attention to detail.

• Strong communication and interpersonal skills, with the ability to train and support users effectively.

• Familiarity with sales processes and metrics is a plus.

Apply Now - https://forms.gle/fLyKacCWaj4e2MeZ8

Position Title: Executive/Sr Executive- Service Engineer (JID000044)

Location:

We have 4 open positions in:

• Hyderabad
• Kolkata

Division: IVF

Reporting To: Sr. Manager – Service

Primary Role: The incumbent will manage and service IVF equipment, meeting service and spare parts targets by building and maintaining relationships with embryologists and clinicians. The candidate will be working closely with the sales team, travelling extensively within the territory and handling customer inquiries and reporting in CRM and SAP.

Job Description:

• Experience in handling research equipment like IVF equipment.
• Proven experience in achieving Service and Spare parts targets within an assigned territory.
• Must have technical and product knowledge of micromanipulators, incubators, laminar flow systems and microscopes.
• Should have an in-depth understanding of IVF Equipment, including product features and servicing requirements.
• Ability to manage customer interactions and maintain strong relationships with embryologists and clinicians in IVF Labs.
• Experience in using CRM and SAP for product and customer-related information.
• Skilled in report creation and daily activity reporting to the reporting manager.
•  Capable of working closely with the sales team.

Job Specification:

• Technical Support and to achieve the assigned service target.
• Having good exposure to medical instrument maintenance and troubleshooting.
• Depth understanding of IVF equipment and consumables markets.
• A willingness to travel extensively across the region.
• Positive attitude with good team player skills.

Qualification:

BE/B.Tech in Electrical/Electronic/Biomedical Engineering

Experience: 2 to 4 years

Additional Skills (If Any):

• Preferably from companies working for IVF Products.
• Knowledge of micromanipulators, incubators, laminar flow, and microscopes.
• Good communication skills.

Apply Now - https://forms.gle/fLyKacCWaj4e2MeZ8

Apply Now - https://forms.gle/fLyKacCWaj4e2MeZ8

Position Title: Field Sales Specialist (JID000052)

Base Location: Mumbai

Division: Micro-Imaging

Reporting To: Manager MI

Primary Role: The Candidate for this position will excel at creating and closing new business opportunities for the Micro Imaging division, which deals with high-end Microscopes and other Imaging solutions and equipment. By using the technical approach of selling and their expertise to identify and qualify leads, they are leading to sales opportunities with both new and existing customers in the field of Micro Imaging Instruments.

Job Description:

• Prospecting and sales lead generation.
• Meet and exceed sales targets.
• Sales visits and support with distributor/dealer network.
• On-site Product discussion and explanation to the customer.
• Maintaining and managing CRM records of customer/user base.
• Assisting & participating in seminars, training courses, exhibitions, and product launches.
• Market information (New Tender’s/New Institute/Hospital’s).
• Should have the capability to handle projects Independently and maintain deadlines.
• Handling full product sales cycle including payment collection.
• Successfully create business from new and existing customer accounts.
• Manage complex negotiations with senior-level executives.
• Build rapport and establish long-term relationships with customers.

Job Specification:

• Extensive Travel to meet customer/business needs.
• Problem-solving approach.
• Competence in handling high-value sophisticated equipment and interaction with the elite customer base.
• Candidate with high integrity to easily fit in the organization's legacy.
• Able to work in smaller and larger teams.

Qualification:

• MSc. Biotechnology/Bioscience.
• B. Tech Electronics & Telecommunication with 3-8 years relevant experience.

Additional Skills (If Any):

• Effective Communication skills
• Positive attitude, multi-tasking and independent sales professional.
• Prior experience in handling analytical and scientific instruments would be an added advantage.

Apply Now - https://forms.gle/fLyKacCWaj4e2MeZ8

Apply Now - https://forms.gle/fLyKacCWaj4e2MeZ8

Position Title: Senior Sales Sales - IVF

Location: Open Positions in

• Chennai
• Bangalore
• Mumbai

Reporting To: Regional Manager – Sales & Service

Primary Role: The incumbent shall manage IVF product sales, maintain relationships with doctors and technicians, and update the database of embryologists and clinicians. They will prepare reports, travel as needed, and use the CRM for more sales process management and monitoring. Additionally, they will provide support throughout the sales process, including conducting demos and offering post-sale assistance.

Job Responsibilities:

• Achieve overall sales and brand-wise targets within an assigned territory for IVF equipment like micromanipulators, CO2 incubators, laminar flow systems, microscopes, etc.
• Manage customer interactions and maintain strong relationships with embryologists and clinicians in IVF labs.
• Conduct market research, identify new business opportunities, understand market trends & conduct competitors’ analysis.
• Prepare and present regular sales reports, forecasts, and execute sales strategies for the territory.
• Use CRM for maintaining opportunity pipeline, generating quotes and order management.
• Prepare a monthly travel plan and report daily activity updates to the reporting manager.
• Travel extensively within the assigned territory to visit customers as and when needed.
• Work closely with the service & application team to support customer query resolution.

Job Specification:

The Ideal candidate must have:

• Excellent communication & Presentation Skills
• Strong technical and product knowledge of micromanipulators, incubators, laminar flow systems, and microscopes.
• In-depth understanding of IVF equipment & consumables markets.
• Hands-on experience using G Suite and CRM software.
• Willingness to travel extensively across the region.
• Positive attitude with good team player skills

Qualification:

• A Science Graduate/Postgraduate (BSc/MSc)
• B.Tech (Biotechnology/Biomedical) are preferred.

Experience: 3 – 7 Years

Additional Skills (If Any):

Having core experience in selling research equipment, specifically IVF equipment will be a big
plus.

Apply Now - https://forms.gle/fLyKacCWaj4e2MeZ

Apply Now - https://forms.gle/fLyKacCWaj4e2MeZ8

Position Title: Assistant Manager – Finance & Accounts

Base Location: Delhi

Department: Finance & Accounts

Reporting To: AGM – Finance & Accounts

Primary Role: The primary role includes managing GST and direct tax compliance, finalizing financialstatements,
preparing tax reports, and overseeing budgets and working capital. Responsibilities also involve
reconciling accounts, handling import payments, and ensuring regulatory compliance. Additional
tasks may be assigned as and when needed.

Job Description:

• GST Compliance:
  • Files returns such as GSTR 1, GSTR 3B, GSTR 9, and 9C.
  • Perform ITC reconciliation vis-à-vis GSTR 2A and 2B.
  • Manage E-Invoicing, E-way bill provisions, and Bill-to-ship-to transactions.
• Direct Tax Management:
  • Handle Direct Tax matters including TDS, Income Tax returns, and assessments.
  • Prepare and file Tax Audit Reports and ITR 6.
•  Financial Reporting:
  • Finalize financial statements including Balance Sheet, Statement of Profit & Loss, Cash Flow Statement, and Notes to Accounts in compliance with Indian GAAP.
  • Prepare depreciation charts as per Companies Act, 2013, and Income Tax Act.
• Budgeting & Financial Management:
  • Manage budgets, working capital, and prepare CMA data.
  • Handle buyer's credit, letters of credit (LCs), and MIS reporting.
• Reconciliation:
  • Reconcile Accounts Payable and Accounts Receivables.
• Import Payments & Compliance:
  • Manage import payments for goods and services, including related documentation.
  • Ensure compliance with DTAA provisions and file 15CA.

Job Specification:

The ideal candidate must have:

• Strong analytical and problem-solving skills with multi-tasking ability
• Excellent communication and interpersonal skills.
• Detail-oriented with a high level of accuracy.
• Hands-on experience using accounting software & Knowledge of E-Invoicing, E-way
• bills, and import payment documentation.
• Extensive knowledge of GST, Income Tax, and Indian GAAP.
• SAP knowledge and hands-on experience are preferred.

Qualification:

• Minimum M.Com/CA Inter with 5+ years of experience in taxation, financial reporting and compliance.
• CA/ICWA/CMA or relevant finance/accounting degree are preferred

Experience: 3-6 Years

Apply Now - https://forms.gle/fLyKacCWaj4e2MeZ8

Position Title: Sales Executive/Sr. Executive (Sales and Application)

Position Id: JID000039

Base Location: Delhi , Kolkata and Vadodara

Division: Food & Vet Testing

Primary Role: As a Sales and Application Executive, you will be responsible for driving sales of Food Testing Kits. Your primary focus will be on leveraging your technical expertise to address client queries and effectively communicate the technical aspects of the products. Additionally, you will play a key role in building and maintaining strong relationships with clients to drive revenue growth.

Job Description:

• Prospect and generate new leads for the food testing kit segment.
• Tailor the quotation to the specific needs of the customer. Highlight the features or benefits that are most relevant to them.
• Conduct product demonstrations and presentations to potential clients, showcasing the benefits and features of our products.
• Coordinating with the support staff for the installation, training, and Demonstration of the product.
• Keep abreast of industry trends, competitor activities, and market developments to identify opportunities for growth.
• Prepare and submit sales reports, forecasts, and other administrative tasks as required.
• Provide exceptional customer service before and after sales to foster long-term relationships.

Job Specification:

• Good proven written and verbal communication skills.
• Willingness to travel extensively.
• Ability to work independently, as well as with cross-functional teams.

Qualification:

• B. Tech /M. Tech (Biotechnology, Food Science Technology, similar field) OR
• B.SC. / M.Sc. (Biotechnology, Food Science Technology, similar field)

Experience:

 0-2 years (Freshers may apply)

Skills Required:

• Preferably from a Life-Sciences background
• Good Knowledge of the domain.
• Proficient in Google, Microsoft Office Suite, and CRM software.

Apply Now - https://forms.gle/fLyKacCWaj4e2MeZ8

Position Title: Field Service Engineer

Position Id: JID000040

Base Location: Delhi

Division: Food & Vet Testing

Primary Role: As Field Service Engineer the person will be responsible for verifying proper functioning and quality control of the laboratory equipments. This position requires travelling and provind exceptional technical support to customers including application, troubleshooting, testing, and repairing issues.

Job Description:

• Recognize and communicate product issues, complaints, improvements, and resolutions.
• Test reagents in customer laboratories on new and existing diagnostics instrumentation.
• Hands on experience with maintenance and servicing of laboratory equipment. (PCR, RT PCR machine, Centrifuges, Vortex machine, etc.)
• Provide on-site troubleshooting, repair, and preventative maintenance.
• Assist customers with meeting their regulatory and verification requirements.
• Communicate with customers to assess their needs and provide solutions.
• Maintain accurate records of service activities and parts usage.
• Follow safety guidelines and procedures when working on equipment.

Job Specification:

• Good proven written and verbal communication skills.
• Willingness to travel extensively.
• Ability to work independently, as well as with cross-functional teams.

Qualification:

• ITI/Diploma in Electronics or
• B.Tech. Electronics

Experience:

 0-2 years (Freshers may apply)

*Experience with laboratory equipment will be preferred.

Skills Required:

• Preferably from a Life-Sciences background
• Good Knowledge of the domain.
• Proficient in Google, Microsoft Office Suite, and CRM software.

Apply Now - https://forms.gle/fLyKacCWaj4e2MeZ8

Position Title: Regulatory Affairs Manager

Job ID: JID000042

Base Location: Delhi

Division: Corporate

Primary Role: This is a full-time on-site position for a Regulatory Affairs Manager in New Delhi.

The Regulatory Affairs Manager will be responsible for communicating effectively with internal & external stakeholders.

Job Description:

• Plan & develop procedures to ensure regulatory compliance for the organization.
• Provide the planning and leadership to the Regulatory / Quality department by ensuring that appropriate structures, systems, competencies, and values are developed.
• Keep up to date with national and international legislation, guidelines, and customer practices to ensure that the organization's products comply with the regulations of the region where they want to distribute them.
• Ensure that the interfaces between Regulatory/Quality and other departments are managed optimally from initial stages of product planning through till securing government approvals..
• Monitor and set timelines for license application & query submissions, approvals and renewal including fresh applications, renewal applications, ethical committee clearances if required; for predicate devices and non-predicate devices, legal metrology compliance, MRP compliance, voluntary and non-voluntary registrations, medical devices - instruments and IVD kits.
• Prepare & oversee accurate submission documentations of license applications in collaboration with principal’s regulatory teams and/or dealers/distributors for products to be registered in India or company owned products to be registered across the world.
• Represent the organization in front of regulatory authorities in the country (CDSCO, DGHS, DAHD, DCA, FSSAI, CPCB etc.) as well as in front of the regulatory team of principals/distributors/dealers.
• Maintain audit compliance for the organization wherever necessary from a regulatory point of view.
• Post marketing surveillance reports compliance - sending out Field Safety Corrective Actions to customers and following up on the information, compiling information and sharing with the right stakeholders.
• Evaluate all complaints for potential Reportable Events (pREs).
• Manage a system for the investigation and appropriate follow up of recalls to inform the Health Authorities.
• Ensure appropriate reporting in line with Company requirements on Complaints & Adverse Events & Recalls.
• Optimize, revitalize or set up SOPs for Regulatory function for the Organization.
• Ensure that the Regulatory department provides a value added function to marketing including working collaboratively on product promotional plans and representative training activities including packaging, labeling and flyers with respect to regulatory compliance.
• Ensure effective team communication throughout the Regulatory department through the application of suitable reporting systems and structures and the identification and provision of appropriate training
• Provide coaching to the Regulatory/Quality Associates in various aspects of management.
• Have responsibility for the financial management of the regulatory/quality budget.
• Ensure timely registration of all new products and instruments and obtaining relevant licenses.
• Educate team members appropriately to ensure accurate understanding of regulatory requirements and compliance to the same at every stage of development.
• Conduct regular training for the team across divisions to comply with regulatory requirements as per company requirements on Regulatory Domain.
• Ensure all appropriate specifications and procedures pertaining to products are on file.
• Notify senior management of any notifications by Health Authorities or Regulatory Body for inspections, visits, permit renewals or licenses. Coordinate such visits and inspections to ensure total compliance.
• Proactively engage with regulators and health officials and maintain a positive relationship. Educate management on any likely changes in the regulatory environment that may affect business.
• Be the face of the organization to regulators, participate in appropriate forums and convey the Company's point of view on all relevant matters.
• Ensure Compliance to QMS requirements.
• Coordination with Principals
• Approve POs from Regulatory perspective before the shipment is sent to India

Desired Experience:

• 10+ years experience
• Strong experience working with the CDSCO Department

Qualification: Degree in BPharm / MPharm / Biotech or any Biological Sciences with a strong knowledge and experience of regulatory domain.

Additional Skills Required:

• Excellent communication and interpersonal skills
• Experience working with cross-functional teams including remote team members
• Flexibility of working across timezones considering the availability of principal companies regulatory teams from across the globe.

Apply Now - https://forms.gle/fLyKacCWaj4e2MeZ8

Job ID: Intern - Business Development (JID000030)

Fill out the google form to apply: https://forms.gle/MxpZaskdLDYgYwnD9

Position Title: Intern - Business Development
 

No. of Positions: 6
 

Duration: 6 months
 

Job Type: Full-Time Internship
 

Base Locations: 

1. Delhi
2. Bangalore
3. Mumbai
4. Guwahati
5. Chandigarh
6. Chennai

Division:  Corporate
 

Reporting To: DGM-Business Development

Job Description:

Looking for an Intern for new product business development who can help in promoting new
business of the DSS group from the incubation stage to maturity so that it can be handed over to aligned
division later.

Applicants who want and can be assimilated to a permanent role in the organisation will be
preferred. At the end of the internship tenure, deserving candidates will be offered a full-time role
which will come with new challenges including sales targets.

Responsibilities:
 

Market Analysis & Strategy:

• Understanding DSS's scope of business, market and offerings.
• Promoting new products in the market for emerging technologies and new principals.
• Conduct thorough market analysis to identify trends, opportunities, and potential areas for business expansion in the biotechnology sector.
• Develop and implement effective business development strategies to achieve organisational goals.
• KPI:
  • Monthly presentation on understanding of the market in the area of operation.
  • Track successful entry into targeted markets.

Networking and Industry Engagement:

• Represent the company at industry events, conferences, and networking forums to enhance brand visibility and establish a strong presence in the biotechnology community.
• KPI:
  • Monthly attend at least one event and submit a report the next day of the event

Client Acquisition and Relationship Management:

• Actively prospect and acquire new clients in the biotechnology industry.
• Build and maintain strong relationships with existing and potential clients.
• Collaborate with clients to understand their needs, provide solutions, and ensure overall satisfaction.
• KPI:
  • At least 30 client visits a month.
  • Out station tour in territory: 5 days at least.
  • Follow up with a qualified lead via any mode (phone, email, in-person visit) at least once a week)
  • Lead Generation: Maintain a substantial pipeline in varying quantifiable stages.
  • Lead Conversion: Achieve at least 2% lead conversion to sales.
  • One client survey before the end of the internship: Assess client satisfaction through surveys, feedback, and repeat business.

Market Analysis and Competitor Assessment:

• Conduct market analysis to stay informed about industry trends, competitors, and potential opportunities.
• Provide feedback to the reporting manager based on market insights.
• KPI:
  • Provide weekly reports to the manager about the market insight.

Product Knowledge and Presentation:

• Stay updated on the features and benefits of our biotech products.
• Deliver compelling presentations to clients, showcasing the value of our offerings.
• KPI:
  • Showcase the same presentation to the internal team for feedback once a month.

Sales Reporting and Forecasting:

• Prepare regular sales reports, including key performance indicators (KPIs) and sales forecasts.
• Collaborate with the sales team to evaluate and optimise sales strategies.
• KPI:
  • Number of Quotations submitted
  • Sales Revenue follow up

Collaboration with Cross-functional Teams:

• Work closely with internal teams, including sales, marketing, and operations, to ensure seamless execution of business development strategies.
• KPI:
  • Qualitative. The measure will be how smooth functioning the process will be for the individual.

Qualification:

Any Science background graduate or post-graduate.
Preference will be given to candidates from Biotechnology.

Experience: Not Applicable

Additional Skills (If Any):

• Excellent communication and interpersonal skills
• Proven research & communication skills preferable.
• Strong understanding of biotech trends, technologies & market dynamics.
• Self-motivated to thrive and find opportunities in any job profile.