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Position Title: Product Specialist

Position Id: JID000044

Base Location: Bengaluru & Delhi

Division: CLINICAL DIAGNOSTICS – MOLECULAR

Primary Role: Looking for a product specialist to play a crucial role in promoting and supporting our cutting-edge molecular diagnostic products. This position requires a deep understanding of molecular biology, excellent communication skills, and the ability to educate and assist healthcare professionals in the effective use of our diagnostic solutions. The Product Specialist will work closely with the sales team, marketing department, and technical support to ensure customer satisfaction and drive product adoption.

Job Description:

Product Expertise:

• Develop and maintain a deep understanding of the company's molecular diagnostic products and their applications.
• Stay current with industry trends, competitor products, and advancements in molecular diagnostics.

Customer Support:

• Provide technical support and training to healthcare professionals, laboratory personnel, and sales teams.
• Address and resolve customer inquiries, issues, and concerns promptly and effectively.
• Conduct product demonstrations and presentations to potential and existing customers.

Sales Support:

• Collaborate with the sales team to develop strategies for promoting molecular diagnostic products.
• Assist in the preparation of sales proposals, presentations, and marketing materials.
• Participate in sales meetings, conferences, and trade shows to represent the company and its products.
• Helping the Sales Team to achieve the targets for the molecular products.

Product Development:

• Collect and analyze customer feedback to inform product development and improvements.
• Work with the product management and R&D teams to identify and prioritize product enhancements.

Training and Education:

• Develop and deliver training programs for for internal teams and external customers.
• Create educational materials, including user guides, technical bulletins, and online resources.

Desired Experience:

• Minimum of 2-3 years of experience in molecular diagnostics, laboratory work, or a related field.
• Previous experience in a customer-facing role such as sales, technical support, or product management is a plus.

Job Types: Full-time

Qualification: Graduate or post-graduate in Molecular Biology, Biochemistry, Biotechnology or related field. A master’s or PhD will be preferred.

Additional Skills Required:

• Strong understanding of molecular diagnostic techniques (e.g., PCR, qPCR, NGS).
• Proven research & communication skills preferable including presentation skills
• Ability to explain complex scientific concepts to a non-technical audience.
• Strong problem-solving skills and the ability to handle customer issues with patience and professionalism.

Apply Now - https://forms.gle/fLyKacCWaj4e2MeZ8

Position Title: Sales Executive/Sr. Executive (Sales and Application)

Position Id: JID000039

Base Location: Delhi , Kolkata and Vadodara

Division: Food & Vet Testing

Primary Role: As a Sales and Application Executive, you will be responsible for driving sales of Food Testing Kits. Your primary focus will be on leveraging your technical expertise to address client queries and effectively communicate the technical aspects of the products. Additionally, you will play a key role in building and maintaining strong relationships with clients to drive revenue growth.

Job Description:

• Prospect and generate new leads for the food testing kit segment.
• Tailor the quotation to the specific needs of the customer. Highlight the features or benefits that are most relevant to them.
• Conduct product demonstrations and presentations to potential clients, showcasing the benefits and features of our products.
• Coordinating with the support staff for the installation, training, and Demonstration of the product.
• Keep abreast of industry trends, competitor activities, and market developments to identify opportunities for growth.
• Prepare and submit sales reports, forecasts, and other administrative tasks as required.
• Provide exceptional customer service before and after sales to foster long-term relationships.

Job Specification:

• Good proven written and verbal communication skills.
• Willingness to travel extensively.
• Ability to work independently, as well as with cross-functional teams.

Qualification:

• B. Tech /M. Tech (Biotechnology, Food Science Technology, similar field) OR
• B.SC. / M.Sc. (Biotechnology, Food Science Technology, similar field)

Experience:

 0-2 years (Freshers may apply)

Skills Required:

• Preferably from a Life-Sciences background
• Good Knowledge of the domain.
• Proficient in Google, Microsoft Office Suite, and CRM software.

Apply Now - https://forms.gle/fLyKacCWaj4e2MeZ8

Position Title: Field Service Engineer

Position Id: JID000040

Base Location: Delhi

Division: Food & Vet Testing

Primary Role: As Field Service Engineer the person will be responsible for verifying proper functioning and quality control of the laboratory equipments. This position requires travelling and provind exceptional technical support to customers including application, troubleshooting, testing, and repairing issues.

Job Description:

• Recognize and communicate product issues, complaints, improvements, and resolutions.
• Test reagents in customer laboratories on new and existing diagnostics instrumentation.
• Hands on experience with maintenance and servicing of laboratory equipment. (PCR, RT PCR machine, Centrifuges, Vortex machine, etc.)
• Provide on-site troubleshooting, repair, and preventative maintenance.
• Assist customers with meeting their regulatory and verification requirements.
• Communicate with customers to assess their needs and provide solutions.
• Maintain accurate records of service activities and parts usage.
• Follow safety guidelines and procedures when working on equipment.

Job Specification:

• Good proven written and verbal communication skills.
• Willingness to travel extensively.
• Ability to work independently, as well as with cross-functional teams.

Qualification:

• ITI/Diploma in Electronics or
• B.Tech. Electronics

Experience:

 0-2 years (Freshers may apply)

*Experience with laboratory equipment will be preferred.

Skills Required:

• Preferably from a Life-Sciences background
• Good Knowledge of the domain.
• Proficient in Google, Microsoft Office Suite, and CRM software.

Apply Now - https://forms.gle/fLyKacCWaj4e2MeZ8

Position Title: Executive/Sr. Executive Sales 

Job Code: JID000041

Base Location: Hyderabad, Pune & Chandigarh 

Division: Clinical Diagnostics – Molecular

Primary Role: The role holder is responsible for managing the Sales of Clinical Diagnostics Molecular products, including RT PCR, MLPA, Cytogenetic Media, and NGS kits, and the territory designated to him to increase sales and improve operational efficiency, and enhance client relationships.

Job Description:

• Responsible for sales and collection targets in his/her territory.
• Regular customer visits.
• Creating New customers / establishing new business.
• Monitoring sales prospects.
• Coordination with the Application Support team regarding complaint resolution and sample handling.
• Strong verbal & written English communication.
• Self-motivated and have good Negotiation skills.
• Market development through CMEs, workshops, conferences.
• On-time reports on competitor activity and other reports required by the Group Head

KPIs:

• Visit at least 30 unique customers a month.
• At least 5 new customers a quarter
• At least 8 days of outstation visits in the territory.
• Conduct at least 1 event a quarter - CME / Workshop with application specialist.
• Daily report on visits for the day.
• Weekly report on Invoicing and collection status.
• Written report to be submitted to the Group head on every event conducted on the next working day of event conclusion.

Job Specification:

• Candidate should have technical knowledge of Diagnostics Products, preferably Molecular Diagnostics.
• Should be a quick learner to perform sales process in Diagnostic Labs, Corporate Hospitals, Government Tenders.
• Should have a good customer service attitude and be willing to travel.
• Self-starter with minimum guidelines needed in performing the task.
• Good Communication and able to express and set the right expectation with customers.
• Candidates with high integrity will be preferred.

Qualification: Science graduate (BSc/MSc) preferred Pathology, Microbiology

Experience: 2 - 5 years

Additional Skills (If Any): Preferable from a Life science/Biotech background. Freshers/Experienced both are welcome to apply.

Apply Now - https://forms.gle/fLyKacCWaj4e2MeZ8

Position Title: Regulatory Affairs Manager

Job ID: JID000042

Base Location: Delhi

Division: Corporate

Primary Role: This is a full-time on-site position for a Regulatory Affairs Manager in New Delhi.

The Regulatory Affairs Manager will be responsible for communicating effectively with internal & external stakeholders.

Job Description:

• Plan & develop procedures to ensure regulatory compliance for the organization.
• Provide the planning and leadership to the Regulatory / Quality department by ensuring that appropriate structures, systems, competencies, and values are developed.
• Keep up to date with national and international legislation, guidelines, and customer practices to ensure that the organization's products comply with the regulations of the region where they want to distribute them.
• Ensure that the interfaces between Regulatory/Quality and other departments are managed optimally from initial stages of product planning through till securing government approvals..
• Monitor and set timelines for license application & query submissions, approvals and renewal including fresh applications, renewal applications, ethical committee clearances if required; for predicate devices and non-predicate devices, legal metrology compliance, MRP compliance, voluntary and non-voluntary registrations, medical devices - instruments and IVD kits.
• Prepare & oversee accurate submission documentations of license applications in collaboration with principal’s regulatory teams and/or dealers/distributors for products to be registered in India or company owned products to be registered across the world.
• Represent the organization in front of regulatory authorities in the country (CDSCO, DGHS, DAHD, DCA, FSSAI, CPCB etc.) as well as in front of the regulatory team of principals/distributors/dealers.
• Maintain audit compliance for the organization wherever necessary from a regulatory point of view.
• Post marketing surveillance reports compliance - sending out Field Safety Corrective Actions to customers and following up on the information, compiling information and sharing with the right stakeholders.
• Evaluate all complaints for potential Reportable Events (pREs).
• Manage a system for the investigation and appropriate follow up of recalls to inform the Health Authorities.
• Ensure appropriate reporting in line with Company requirements on Complaints & Adverse Events & Recalls.
• Optimize, revitalize or set up SOPs for Regulatory function for the Organization.
• Ensure that the Regulatory department provides a value added function to marketing including working collaboratively on product promotional plans and representative training activities including packaging, labeling and flyers with respect to regulatory compliance.
• Ensure effective team communication throughout the Regulatory department through the application of suitable reporting systems and structures and the identification and provision of appropriate training
• Provide coaching to the Regulatory/Quality Associates in various aspects of management.
• Have responsibility for the financial management of the regulatory/quality budget.
• Ensure timely registration of all new products and instruments and obtaining relevant licenses.
• Educate team members appropriately to ensure accurate understanding of regulatory requirements and compliance to the same at every stage of development.
• Conduct regular training for the team across divisions to comply with regulatory requirements as per company requirements on Regulatory Domain.
• Ensure all appropriate specifications and procedures pertaining to products are on file.
• Notify senior management of any notifications by Health Authorities or Regulatory Body for inspections, visits, permit renewals or licenses. Coordinate such visits and inspections to ensure total compliance.
• Proactively engage with regulators and health officials and maintain a positive relationship. Educate management on any likely changes in the regulatory environment that may affect business.
• Be the face of the organization to regulators, participate in appropriate forums and convey the Company's point of view on all relevant matters.
• Ensure Compliance to QMS requirements.
• Coordination with Principals
• Approve POs from Regulatory perspective before the shipment is sent to India

Desired Experience:

• 10+ years experience
• Strong experience working with the CDSCO Department

Qualification: Degree in BPharm / MPharm / Biotech or any Biological Sciences with a strong knowledge and experience of regulatory domain.

Additional Skills Required:

• Excellent communication and interpersonal skills
• Experience working with cross-functional teams including remote team members
• Flexibility of working across timezones considering the availability of principal companies regulatory teams from across the globe.

Apply Now - https://forms.gle/fLyKacCWaj4e2MeZ8

Company: Medekom Ventures Pvt Ltd (A Unit of DSS Imagetech Pvt Ltd)

Website: https://medekom.com/about-us/

Division: Product Specialist

Territory: PAN India

Primary Role: To lead the sales, and foster relationships with key clients to drive revenue growth and meet sales targets within the healthcare sector

Job Description:

1. Adoption and promotion of the technology used in the allotted device segment.
2. KOL Management: Managing and engaging the key account leaders- Doctors and influencers of hospitals, urology centres, and other healthcare facilities.
3. Develop and execute a comprehensive business plan to achieve company objectives for assigned business segments.
4. Participate in exhibitions, CMEs, and conferences to promote the segment devices.
5. Keep updated with industry information, product knowledge, and market trends to provide accurate and insightful information to clients.
6. Provide lead generation and support to the sales team in the closure of the lead.
7. Maintain accurate and up-to-date sales records and reports.
8. Utilisation of the installed equipment at the all the locations (treatment sites) mapped.

Desired Skills:

1. Prior experience in Urology-domain is mandatory.
2. In-depth knowledge of the medical device industry, current market trends, and competitors.
3. Excellent communication and interpersonal skills.
4. Ability to build and maintain relationships with customers.
5. Ability to work independently as well as collaboratively within a team environment.
6. Flexibility and willingness to travel as required to meet client needs and attend industry events in PAN India.

Qualification: B. Tech / M. Tech (Biomedical
                        

 MBA (will be an add-on)

Experience: 5 - 7 Years

Additional Skills: Prior experience of Urology is mandatory.

How To Apply: Please fill the google link https://forms.gle/yQUS7xgK1LGgLbkz6

Job ID: Intern - Business Development (JID000030)

Fill out the google form to apply: https://forms.gle/MxpZaskdLDYgYwnD9

Position Title: Intern - Business Development
 

No. of Positions: 6
 

Duration: 6 months
 

Job Type: Full-Time Internship
 

Base Locations: 

1. Delhi
2. Bangalore
3. Mumbai
4. Guwahati
5. Chandigarh
6. Chennai

Division:  Corporate
 

Reporting To: DGM-Business Development

Job Description:

Looking for an Intern for new product business development who can help in promoting new
business of the DSS group from the incubation stage to maturity so that it can be handed over to aligned
division later.

Applicants who want and can be assimilated to a permanent role in the organisation will be
preferred. At the end of the internship tenure, deserving candidates will be offered a full-time role
which will come with new challenges including sales targets.

Responsibilities:
 

Market Analysis & Strategy:

• Understanding DSS's scope of business, market and offerings.
• Promoting new products in the market for emerging technologies and new principals.
• Conduct thorough market analysis to identify trends, opportunities, and potential areas for business expansion in the biotechnology sector.
• Develop and implement effective business development strategies to achieve organisational goals.
• KPI:
  • Monthly presentation on understanding of the market in the area of operation.
  • Track successful entry into targeted markets.

Networking and Industry Engagement:

• Represent the company at industry events, conferences, and networking forums to enhance brand visibility and establish a strong presence in the biotechnology community.
• KPI:
  • Monthly attend at least one event and submit a report the next day of the event

Client Acquisition and Relationship Management:

• Actively prospect and acquire new clients in the biotechnology industry.
• Build and maintain strong relationships with existing and potential clients.
• Collaborate with clients to understand their needs, provide solutions, and ensure overall satisfaction.
• KPI:
  • At least 30 client visits a month.
  • Out station tour in territory: 5 days at least.
  • Follow up with a qualified lead via any mode (phone, email, in-person visit) at least once a week)
  • Lead Generation: Maintain a substantial pipeline in varying quantifiable stages.
  • Lead Conversion: Achieve at least 2% lead conversion to sales.
  • One client survey before the end of the internship: Assess client satisfaction through surveys, feedback, and repeat business.

Market Analysis and Competitor Assessment:

• Conduct market analysis to stay informed about industry trends, competitors, and potential opportunities.
• Provide feedback to the reporting manager based on market insights.
• KPI:
  • Provide weekly reports to the manager about the market insight.

Product Knowledge and Presentation:

• Stay updated on the features and benefits of our biotech products.
• Deliver compelling presentations to clients, showcasing the value of our offerings.
• KPI:
  • Showcase the same presentation to the internal team for feedback once a month.

Sales Reporting and Forecasting:

• Prepare regular sales reports, including key performance indicators (KPIs) and sales forecasts.
• Collaborate with the sales team to evaluate and optimise sales strategies.
• KPI:
  • Number of Quotations submitted
  • Sales Revenue follow up

Collaboration with Cross-functional Teams:

• Work closely with internal teams, including sales, marketing, and operations, to ensure seamless execution of business development strategies.
• KPI:
  • Qualitative. The measure will be how smooth functioning the process will be for the individual.

Qualification:

Any Science background graduate or post-graduate.
Preference will be given to candidates from Biotechnology.

Experience: Not Applicable

Additional Skills (If Any):

• Excellent communication and interpersonal skills
• Proven research & communication skills preferable.
• Strong understanding of biotech trends, technologies & market dynamics.
• Self-motivated to thrive and find opportunities in any job profile.

How to apply: - Please fill the google link https://forms.gle/yQUS7xgK1LGgLbkz6.