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Position Title: Asst. Manager Sales – Key Account Management

Base Location: Patna
Division: Prokam

Primary Role: We are looking for a highly motivated and results-oriented Asst. Manager to join our team. The ideal candidate will be responsible for driving sales and promoting a wide range of scientific, diagnostic, research, and medical equipment. This includes providing expert guidance and support to healthcare providers, research institutions, laboratories, and other key sectors. The role requires a strong understanding of medical and scientific products, as well as the ability to build and sustain meaningful relationships with customers.

Job Description: 

• Responsible for sales and collection targets in his/her territory.
• Regular customer visits.
• Creating New customers / establishing new business.
• Monitoring sales prospectus.
• Strong verbal and written English communication.
• Self-motivated.
• Good Negotiation skills.
• On-time reports and competitors’ activity.

Job Specification: 

• Should have knowledge to handle Sales in Diagnostic Labs, Corporate Hospitals, and Govt.
• Tenders and Research Institutes.
• Should have a good customer service attitude and be willing to travel.
• Self-starter with minimal guidelines needed to perform the task.
• Good Communication and able to express and set the right expectations with customers.
• Candidates with high integrity will be preferred.

Qualification:

• Science graduate ( BSc/MSc)

Experience: 

• 4 – 6 Yrs

Apply Now: https://forms.gle/fLyKacCWaj4e2MeZ8

Apply Now – https://forms.gle/fLyKacCWaj4e2MeZ8

Position Title : Graphic Designer

Base Location : Delhi
Division : Corporate Marketing

Primary Role: We are seeking a talented and creative Graphic Designer to join our in-house Marketing team. The ideal candidate will have a strong design portfolio, a keen eye for detail, and the ability to turn complex ideas into engaging visual communication tailored to the biomedical and scientific community.

Job Description: 

• Design digital and print creatives for product brochures, social media creatives, emailers, presentations, exhibitions, and internal brand management.
• Collaborate with the marketing and product teams to conceptualize campaign ideas and ensure brand consistency across all platforms.
• Work on website graphics, landing pages, and UI/UX elements (basic understanding preferred).
• Develop infographics, illustrations, and visuals to explain scientific/technical information in an appealing manner.
• Handle multiple projects simultaneously and meet tight deadlines while maintaining quality & Brand Guidelines.
• Assist in video editing and basic motion graphics (optional, preferred).

Job Specification: 

• Strong portfolio demonstrating creativity, originality, and a good sense of visual composition.
• Understanding of print production and digital media formats.
• Ability to take feedback constructively and work independently or in a team.
• Attention to detail and strong time management skills.
• Ability to understand Healthcare & Life Science products and processes.
• Experience in medical/scientific illustration or working with technical content.
• Basic knowledge of HTML/CSS or CMS platforms (like Wix/WordPress).
• Video editing and animation skills for reels, product demos, or explainer videos.

Qualification:

• Bachelor’s /Master Degree in Graphic Design, Fine Arts, or a related field.
• Proficiency in Canva,Adobe Creative Suite (Photoshop, Illustrator, InDesign, Express, Premiere Pro/After Effects a plus).

Experience: 

• 2–3 years of professional experience as a Graphic Designer, preferably in a B2B or healthcare/life sciences industry.
• Proven experience in creating both print and digital creatives including brochures, social media visuals, emailers, banners, and presentations.
• Exposure to branding projects, exhibition/stall design, or product launches is a strong advantage.

Apply Now: https://forms.gle/fLyKacCWaj4e2MeZ8

Apply Now – https://forms.gle/fLyKacCWaj4e2MeZ8

Position Title : Salesforce Administrator

Base Location : Delhi- HO
Reporting To : Vice President – Operations

About the Role: This is a full-time on-site position for a Salesforce Administrator in New Delhi. We are looking for a dynamic person to join our corporate operations team. Minimum 2+ years of working with Salesforce.

We are seeking a skilled Salesforce Administrator to manage our new Salesforce system and provide ongoing support to our sales team. The ideal candidate will have a strong understanding of Salesforce functionalities, a knack for problem-solving, and the ability to train users effectively. This role will focus on optimising our Salesforce environment, supporting user inquiries, generating insightful reports and dashboards and regularly exploring ways to improve the current

Job Description:

• Salesforce Administration & System Management:

  • Oversee the day-to-day administration of the Salesforce platform for a team of 100+ users and manage ongoing support requests and queries of users

  • Manage user accounts, profiles, and permissions to ensure data security and user access.

  • Maintain,  customize and configure Salesforce scopes such as users, roles, profiles, accounts, contacts,Record types, sharing rules, data fields, workflow & validation rules, custom objects, pick lists and page layout customization to support vital business requirements as well as process builder, user permission, security protocol and assignment rules for complex business process improvement

• User Support:

  • Serve as the primary point of contact for sales team inquiries regarding Salesforce.

  • Troubleshoot and resolve user issues promptly and effectively.

  • Support marketing team with regular Lead uploads through Data uploader

• Troubleshooting & Debugging: 

  • Identify blocks, issues and hindrances in the system and resolve the same for smooth functioning of the system

  • Report any technical issues to the backend Salesforce implementation team.

  • Conduct regular quality checks, identify issues and gaps in the existing data

  • Ensured data integrity through the appropriate use of de-duping, loading and exporting tools, for bulk data using Data Loader

• Reports & Dashboards:

  • Generate Reports for Senior Management as per the business requirements

  • Design, generate, develop and update dashboard, reports, reports folders to track pipeline/stages for management visibility, to assist managers to better utilize Salesforce,  to provide real-time insights into sales performance, enabling data-driven decision-making

  • Configure various reports for different user profiles based on organization need

  • Develop processes to continuously monitor data quality and integrity

  • Monitor and analyze sales metrics, ensuring that the team has access to relevant dat

  • Create and highlight the data in reports which is not correctly updated on the Salesforce platform

• User Training: 

  • Performing UAT testing activities and updating its status thereby providing feedback.

  • Develop & Conduct end-user training for nw & existing users on Salesforce best practices and functionalities.

  • Provide ongoing support to ensure the efficient use of Salesforce.

  • Prepare documentation and training / user manuals / guides to facilitate ongoing learning.

• Process Improvement:

  • Collaborate with sales leadership to identify areas for process improvement and implement Salesforce solutions to enhance productivity.

  • Stay up to date with Salesforce updates and best practices to recommend new features or tools.

  • Act as the Salesforce point of contact for the sales & service team as well as for the Salesforce implementation vendor

Desired Experience: 

• 2+ years experience with Salesforce

• Strong experience with Salesforce Administration & knowledge of Salesforce including reports, dashboards, and automation tools.

Qualification: 

• Degree in Computer Science, Information Systems, or related field

• Salesforce Certified Administrator (Salesforce Administrator Certification preferred) or other Salesforce certifications are highly desirable

Additional Skills Required: 

• Good knowledge of various business processes like lead management, opportunities, quotations and sales order management

• Excellent analytical and problem-solving skills along with attention to detail.

• Strong communication and interpersonal skills, with the ability to train and support users effectively.

• Familiarity with sales processes and metrics is a plus.

Apply Now – https://forms.gle/fLyKacCWaj4e2MeZ8

Position Title: Executive/Sr Executive- Service Engineer (JID000044)

Location:

We have 4 open positions in:

• Kolkata

Division: IVF

Reporting To: Sr. Manager – Service

Primary Role: The incumbent will manage and service IVF equipment, meeting service and spare parts targets by building and maintaining relationships with embryologists and clinicians. The candidate will be working closely with the sales team, travelling extensively within the territory and handling customer inquiries and reporting in CRM and SAP.

Job Description:

• Experience in handling research equipment like IVF equipment.
• Proven experience in achieving Service and Spare parts targets within an assigned territory.
• Must have technical and product knowledge of micromanipulators, incubators, laminar flow systems and microscopes.
• Should have an in-depth understanding of IVF Equipment, including product features and servicing requirements.
• Ability to manage customer interactions and maintain strong relationships with embryologists and clinicians in IVF Labs.
• Experience in using CRM and SAP for product and customer-related information.
• Skilled in report creation and daily activity reporting to the reporting manager.
•  Capable of working closely with the sales team.

Job Specification:

• Technical Support and to achieve the assigned service target.
• Having good exposure to medical instrument maintenance and troubleshooting.
• Depth understanding of IVF equipment and consumables markets.
• A willingness to travel extensively across the region.
• Positive attitude with good team player skills.

Qualification:

BE/B.Tech in Electrical/Electronic/Biomedical Engineering

Experience: 2 to 4 years

Additional Skills (If Any):

• Preferably from companies working for IVF Products.
• Knowledge of micromanipulators, incubators, laminar flow, and microscopes.
• Good communication skills.

Apply Now – https://forms.gle/fLyKacCWaj4e2MeZ8

Position Title: Sales Executive/Sr. Executive (Sales and Application)

Position Id: JID000039

Base Location: Kolkata, and Bangalore

Division: Food & Vet Testing

Primary Role: As a Sales and Application Executive, you will be responsible for driving sales of Food Testing Kits. Your primary focus will be on leveraging your technical expertise to address client queries and effectively communicate the technical aspects of the products. Additionally, you will play a key role in building and maintaining strong relationships with clients to drive revenue growth.

Job Description:

• Prospect and generate new leads for the food testing kit segment.
• Tailor the quotation to the specific needs of the customer. Highlight the features or benefits that are most relevant to them.
• Conduct product demonstrations and presentations to potential clients, showcasing the benefits and features of our products.
• Coordinating with the support staff for the installation, training, and Demonstration of the product.
• Keep abreast of industry trends, competitor activities, and market developments to identify opportunities for growth.
• Prepare and submit sales reports, forecasts, and other administrative tasks as required.
• Provide exceptional customer service before and after sales to foster long-term relationships.

Job Specification:

• Good proven written and verbal communication skills.
• Willingness to travel extensively.
• Ability to work independently, as well as with cross-functional teams.

Qualification:

• B. Tech /M. Tech (Biotechnology, Food Science Technology, similar field) OR
• B.SC. / M.Sc. (Biotechnology, Food Science Technology, similar field)

Experience:

0-2 years (Freshers may apply)

Skills Required:

• Preferably from a Life-Sciences background
• Good Knowledge of the domain.
• Proficient in Google, Microsoft Office Suite, and CRM software.

Apply Now – https://forms.gle/fLyKacCWaj4e2MeZ8

Position Title: Regulatory Affairs Manager

Job ID: JID000042

Base Location: Delhi

Division: Corporate

Primary Role: This is a full-time on-site position for a Regulatory Affairs Manager in New Delhi.

The Regulatory Affairs Manager will be responsible for communicating effectively with internal & external stakeholders.

Job Description:

• Plan & develop procedures to ensure regulatory compliance for the organization.
• Provide the planning and leadership to the Regulatory / Quality department by ensuring that appropriate structures, systems, competencies, and values are developed.
• Keep up to date with national and international legislation, guidelines, and customer practices to ensure that the organization’s products comply with the regulations of the region where they want to distribute them.
• Ensure that the interfaces between Regulatory/Quality and other departments are managed optimally from initial stages of product planning through till securing government approvals..
• Monitor and set timelines for license application & query submissions, approvals and renewal including fresh applications, renewal applications, ethical committee clearances if required; for predicate devices and non-predicate devices, legal metrology compliance, MRP compliance, voluntary and non-voluntary registrations, medical devices – instruments and IVD kits.
• Prepare & oversee accurate submission documentations of license applications in collaboration with principal’s regulatory teams and/or dealers/distributors for products to be registered in India or company owned products to be registered across the world.
• Represent the organization in front of regulatory authorities in the country (CDSCO, DGHS, DAHD, DCA, FSSAI, CPCB etc.) as well as in front of the regulatory team of principals/distributors/dealers.
• Maintain audit compliance for the organization wherever necessary from a regulatory point of view.
• Post marketing surveillance reports compliance – sending out Field Safety Corrective Actions to customers and following up on the information, compiling information and sharing with the right stakeholders.
• Evaluate all complaints for potential Reportable Events (pREs).
• Manage a system for the investigation and appropriate follow up of recalls to inform the Health Authorities.
• Ensure appropriate reporting in line with Company requirements on Complaints & Adverse Events & Recalls.
• Optimize, revitalize or set up SOPs for Regulatory function for the Organization.
• Ensure that the Regulatory department provides a value added function to marketing including working collaboratively on product promotional plans and representative training activities including packaging, labeling and flyers with respect to regulatory compliance.
• Ensure effective team communication throughout the Regulatory department through the application of suitable reporting systems and structures and the identification and provision of appropriate training
• Provide coaching to the Regulatory/Quality Associates in various aspects of management.
• Have responsibility for the financial management of the regulatory/quality budget.
• Ensure timely registration of all new products and instruments and obtaining relevant licenses.
• Educate team members appropriately to ensure accurate understanding of regulatory requirements and compliance to the same at every stage of development.
• Conduct regular training for the team across divisions to comply with regulatory requirements as per company requirements on Regulatory Domain.
• Ensure all appropriate specifications and procedures pertaining to products are on file.
• Notify senior management of any notifications by Health Authorities or Regulatory Body for inspections, visits, permit renewals or licenses. Coordinate such visits and inspections to ensure total compliance.
• Proactively engage with regulators and health officials and maintain a positive relationship. Educate management on any likely changes in the regulatory environment that may affect business.
• Be the face of the organization to regulators, participate in appropriate forums and convey the Company’s point of view on all relevant matters.
• Ensure Compliance to QMS requirements.
• Coordination with Principals
• Approve POs from Regulatory perspective before the shipment is sent to India

Desired Experience:

• 10+ years experience
• Strong experience working with the CDSCO Department

Qualification: Degree in BPharm / MPharm / Biotech or any Biological Sciences with a strong knowledge and experience of regulatory domain.

Additional Skills Required:

• Excellent communication and interpersonal skills
• Experience working with cross-functional teams including remote team members
• Flexibility of working across timezones considering the availability of principal companies regulatory teams from across the globe.

Apply Now – https://forms.gle/fLyKacCWaj4e2MeZ8

Job ID: Intern – Business Development (JID000030)

Fill out the google form to apply: https://forms.gle/MxpZaskdLDYgYwnD9

Position Title: Intern – Business Development
No. of Positions: 6
Duration: 6 months
Job Type: Full-Time Internship
Base Locations:

1. Delhi
2. Bangalore
3. Mumbai
4. Guwahati
5. Chandigarh
6. Chennai

Division:  Corporate
Reporting To: DGM-Business Development

Job Description:

Looking for an Intern for new product business development who can help in promoting new
business of the DSS group from the incubation stage to maturity so that it can be handed over to aligned
division later.

Applicants who want and can be assimilated to a permanent role in the organisation will be
preferred. At the end of the internship tenure, deserving candidates will be offered a full-time role
which will come with new challenges including sales targets.

Responsibilities:
Market Analysis & Strategy:

• Understanding DSS’s scope of business, market and offerings.
• Promoting new products in the market for emerging technologies and new principals.
• Conduct thorough market analysis to identify trends, opportunities, and potential areas for business expansion in the biotechnology sector.
• Develop and implement effective business development strategies to achieve organisational goals.
• KPI:
  • Monthly presentation on understanding of the market in the area of operation.
  • Track successful entry into targeted markets.

Networking and Industry Engagement:

• Represent the company at industry events, conferences, and networking forums to enhance brand visibility and establish a strong presence in the biotechnology community.
• KPI:
  • Monthly attend at least one event and submit a report the next day of the event

Client Acquisition and Relationship Management:

• Actively prospect and acquire new clients in the biotechnology industry.
• Build and maintain strong relationships with existing and potential clients.
• Collaborate with clients to understand their needs, provide solutions, and ensure overall satisfaction.
• KPI:
  • At least 30 client visits a month.
  • Out station tour in territory: 5 days at least.
  • Follow up with a qualified lead via any mode (phone, email, in-person visit) at least once a week)
  • Lead Generation: Maintain a substantial pipeline in varying quantifiable stages.
  • Lead Conversion: Achieve at least 2% lead conversion to sales.
  • One client survey before the end of the internship: Assess client satisfaction through surveys, feedback, and repeat business.

Market Analysis and Competitor Assessment:

• Conduct market analysis to stay informed about industry trends, competitors, and potential opportunities.
• Provide feedback to the reporting manager based on market insights.
• KPI:
  • Provide weekly reports to the manager about the market insight.

Product Knowledge and Presentation:

• Stay updated on the features and benefits of our biotech products.
• Deliver compelling presentations to clients, showcasing the value of our offerings.
• KPI:
  • Showcase the same presentation to the internal team for feedback once a month.

Sales Reporting and Forecasting:

• Prepare regular sales reports, including key performance indicators (KPIs) and sales forecasts.
• Collaborate with the sales team to evaluate and optimise sales strategies.
• KPI:
  • Number of Quotations submitted
  • Sales Revenue follow up

Collaboration with Cross-functional Teams:

• Work closely with internal teams, including sales, marketing, and operations, to ensure seamless execution of business development strategies.
• KPI:
  • Qualitative. The measure will be how smooth functioning the process will be for the individual.

Qualification:

Any Science background graduate or post-graduate.
Preference will be given to candidates from Biotechnology.

Experience: Not Applicable

Additional Skills (If Any):

• Excellent communication and interpersonal skills
• Proven research & communication skills preferable.
• Strong understanding of biotech trends, technologies & market dynamics.
• Self-motivated to thrive and find opportunities in any job profile.